Large companies today are well aware that relying on the professionalism of an experienced call center is a wise choice: and the Intercom Data Service Group, in this sector, has absolutely no rivals.
read more
IDS Customer Care is structured to offer a full coverage of customer assistance service, therefore managing even high traffic peaks.
The high professionalism of the people who are part of the Help Desk team guarantees our clients solutions with great flexibility and immediacy, thanks also to the dynamism of the structure.
Telephone promotional or sales campaigns, aimed at introducing new products or services. B2B and B2C telephone sales, validation and collection of contacts, creation and management of databases.
Through our Back Office service, we support the client to manage all processes efficiently, reliably and quickly, integrating all of our innovative systems.
It is not just a job opportunity, but it is a real daily opportunity for professional and personal growth thanks to a continuous enrichment of knowledge and operational skills.
Our offices are located in Tiranë, Elbasan, Lushnje and Vlorë.
For us, each customer is a new important growth project, so we guarantee flexibility and innovation.
Ids offers assistance and transparency 24 hours a day since its foundation, in every process and project.
Clear and essential, to build mutually satisfying and lasting professional relationships.
We create optimal conditions for our resources to operate, and thanks to them we are able to offer high-level services. Meritocracy is our strong point.
The history of IDS begins in 2005 and its offer has always adapted to the various requests of the numerous companies that have seen in this partner the opportunity to improve and increase their visibility.
The services offered are based on continuous staff training, excellent work and positive and tangible feedback on the final result.
IDS offers the possibility of a brilliant career and professional growth to young people of character who decide to advance in the world of work in an ambitious and fully start-up reality.
